Towntime Logo

Privacy Policy


This privacy policy applies to the Towntime mobile application (the “App”) and explains how we collect, use, and store information about you when you use the App.

By using the App, you agree to the collection, use, and storage of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not download or use the App.


Collection of Information

We collect information about you when you use the App, including:

Usage Data: Information about your interactions with the App, such as the pages or content you view, the features you use, and the dates and times of your visits.

Device Information: Details about the device you use to access the App, including its unique identifier, IP address, operating system, and browser type.

Location Data: Information about the location of your device when you use the App.


Analytics Data (Collected via PostHog)

We use PostHog, an open-source analytics platform, to collect anonymous usage data. PostHog gathers information about how users interact with the App—such as frequency of use, pages viewed, and features engaged—in order to help us understand user behaviour and improve the App. The data collected by PostHog is anonymised and does not include any personally identifiable information. Importantly, using PostHog does not mean we share your data with any third parties; all data remains internal and is used solely for our own research and improvement purposes.


Use of Information

We use the information we collect solely to operate and improve the App and to conduct internal research and analytics to enhance the App’s performance.


Data Retention and Security

We take reasonable steps to protect the information we collect from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. However, please note that no internet or email transmission is ever fully secure or error-free. In particular, email sent to or from the App may not be secure. Therefore, you should exercise caution when deciding what information to send via email.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page. We encourage you to review the Privacy Policy whenever you access the App to stay informed about our information practices.


Contact Us

If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at:

hello@towntime.com.au